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Best Call Centre Jobs For Seniors
Customer service representatives at call centres assist in answering inquiries and resolving problems on behalf of a company. Over ninety-five percent of British consumers feel that customer service is crucial to their brand loyalty.
Customer service representatives at call centres assist in answering inquiries and resolving problems on behalf of a company. Over ninety-five percent of British consumers feel that customer service is crucial to their brand loyalty.
Related Topics (Sponsored Ads):
According to statistics, 40% of consumers prefer speaking with a real person over the phone for complex interactions such as payment disputes or other significant inquiries.
Seniors from the United Kingdom must possess patience, kindness, and the required language proficiency. Almost 70% of respondents believe that a courteous customer care agent is the key to providing excellent customer service. This role requires that you speak and listen effectively while others are speaking, venting, or asking foolish questions.
Depending on the number or kind of accounts, call centre and remote customer support positions pay between £14 and £22 per hour. Some jobs may pay based on the number of emails or social media messages responded or addressed. Others may provide a commission or incentive system to increase your earnings. Typically, you may work a flexible schedule and save as much money as possible. Some remote customer support representatives work between 25 and 40 hours a week. Compare these work-at-home contact centre opportunities and submit an application now.
According to statistics, 40% of consumers prefer speaking with a real person over the phone for complex interactions such as payment disputes or other significant inquiries.
Seniors from the United Kingdom must possess patience, kindness, and the required language proficiency. Almost 70% of respondents believe that a courteous customer care agent is the key to providing excellent customer service. This role requires that you speak and listen effectively while others are speaking, venting, or asking foolish questions.
Depending on the number or kind of accounts, call centre and remote customer support positions pay between £14 and £22 per hour. Some jobs may pay based on the number of emails or social media messages responded or addressed. Others may provide a commission or incentive system to increase your earnings. Typically, you may work a flexible schedule and save as much money as possible. Some remote customer support representatives work between 25 and 40 hours a week. Compare these work-at-home contact centre opportunities and submit an application now.
Inbound Insurance Customer Agent, Remote Position with Staysure
Nationwide, UK
The perfect candidate for this position may be a senior who is customer-focused, passionate, and enjoys working to objectives. Staysure just requires past contact centre expertise, an internet connection, and a quiet office area in which to operate.
Staysure is the largest insurance company in the United Kingdom, and we take pleasure in being able to provide travel insurance to everyone, including those with medical issues who want great service and the assurance that they are in good hands.
Key duties:
• Answering inbound sales calls from customers who are looking to obtain a travel insurance policy
• Listening to and understanding their needs and tailoring a policy to suit
• Deal with all calls in a timely and professional manner
Benefits:
• £20,000 starting salary plus bonus
• Career development
• Private Health Cover
• Discounted travel insurance
• Access to Perkbox from day 1
• Tech bundle provided
Salary: £20,000 a year
Senior Contact Centre Coordinator Sought for the RNID, Apply Today
Remote, UK
The charity Royal National Institute for the Deaf (RNID) has undergone a full makeover, while retaining the finest aspects of our heritage. They have reverted to their previous, much-loved identity, adopted remote working exclusively, and devised a new strategy aimed towards the 12 million individuals in the United Kingdom who are deaf, have hearing loss, or have tinnitus.
They are developing a culture that is externally-focused, inquisitive, evidence-based, thoughtful, agile, and future-oriented. Their ideals are integral to all they do. At RNID they strive to be and remain engaged to their communities, astute and self-assured in what they do and who they are, interested about everything they do, and committed to their mission.
Key duties:
• Information about deafness, hearing loss and tinnitus
• Support with taking donations
• Support with booking communication support
Among the benefits:
• Digital First, fully remote working with 3 in person all-staff conferences a year
• Fully remote working with no core hours
• £26 remote working allowance every month
• 28 days annual leave plus all bank holidays
• Plus 2 well-being days for extra flexibility
• Sickness benefit entitlement from day 1
• Pension scheme with 4% employer contribution
Salary: £19 an hour
Senior Inbound Sales Advisor Work From Home UK with Concentrix
Remote, UK
The Advisor I, Sales job interacts with clients through incoming calls, outgoing calls, and the Internet in order to market fundamental goods and services. This role is accountable for processing customer orders and sales, delivering/receiving information, selling client products/services, and providing fundamental customer service assistance.
Key duties:
• Taking on customer service and sales queries
• Inbound calls
• Card payments
• Technical issues
• Working Hours – 40 per Week – Mon to Sun 8am – 9pm
Among the benefits:
• Amazing discounts on Vodafone packages for employees
• Uncapped Bonus earnings, its up to you what you want to earn
• Substantial staff discounts on O2 UK, Vodafone UK and AXA Insurance
• You will receive Fortnightly Pay
• Benefits and discounts with local and national suppliers
• 28 days paid holiday per year with Buy holiday scheme
Salary: £19,094 – £19,760 a year
Customer Service Case Handler Sought Immediately for Capita
Remote, UK
This is an excellent chance to join their exceptional Customer Solutions Team. The team handles complaints across all product lines and sensitive customer concerns raised by the front-line customer support teams. Passionate about providing a premium client experience, they demonstrate an advanced degree of customer service with a personalized and tailored approach.
Key duties:
• Take inbound calls from customers, handling their escalated queries with empathy and integrity
• Recover the customer journey to provide fair and reasonable resolution
• Update customer files to reflect correspondence in an accurate and timely manner, with accurate and high-quality note taking essential
Among the benefits:
• A competitive salary
• 23 days annual leave
• Interest free season ticket loans
• Voluntary health, dental and vision benefits
Salary: £22,347 a year
